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Book Festival under fire for ticket chaos

posted 30 Jun 2012, 13:42 by Tollcross Junction   [ updated 15 Jul 2012, 16:46 ]

The Edinburgh International Book Festival faced criticism of its online box office yesterday, with some people saying they had to wait in a virtual queue for hours to try to get tickets.

Angry customers took to social media sites Facebook and Twitter to vent their anger at the online system, which the festival admitted having problems with.

However, it said the lengthy wait to buy tickets was down to sheer demand.